Shipping policy

Shipping Policy

Last updated: May 23, 2026

Thank you for shopping with Supplyplug. Please review this Shipping Policy carefully before purchasing from supplyplug.site.

1. Digital Products Only

Supplyplug sells digital products exclusively.

We do not sell or ship physical items, meaning:

  • No parcels or packages are mailed;

  • No shipping carriers or tracking numbers are used;

  • No customs or import charges apply;

  • No physical delivery addresses are required.

All products are delivered electronically.

2. Digital Delivery

After successful payment, your purchased product or access details will be delivered electronically to the email address provided during checkout.

Delivery is considered completed once the email containing the product, access instructions, or download information has been sent to the customer’s provided email address.

3. Availability & Delivery Regions

Because all products are delivered digitally, our services are generally available worldwide where internet access and email services are accessible.

Customers are responsible for ensuring that accessing digital products is permitted under their local laws and regulations.

4. Delivery Timeframe

Most orders are processed and delivered within a few minutes after payment confirmation.

In some cases, delivery may take longer due to:

  • Payment verification;

  • Fraud-prevention checks;

  • Temporary technical delays;

  • Email provider filtering.

All deliveries remain fully digital and are sent only to the email address entered during checkout.

5. Missing Delivery Emails

If you do not receive your access email after purchase, please:

  • Check your spam or junk folders;

  • Verify the email address entered during checkout;

  • Ensure your inbox can receive external emails;

  • Add our email address to your safe sender list if necessary.

If you still cannot locate your delivery email, contact us within 48 hours of purchase at:

hqresell9@gmail.com

We will make reasonable efforts to resend your access information.

Customers are responsible for providing a valid and active email address during checkout.

6. No Physical Returns

Since no physical products are shipped, there are no physical returns or exchanges.

Any refund-related matters are governed by our Refund Policy.

7. Contact Information

If you have any questions regarding this Shipping Policy, please contact us at:

Supplyplug
Website: supplyplug.site
Email: hqresell9@gmail.com

Payment Methods

We accept secure payments through the payment methods displayed at checkout. Available payment methods may include major credit and debit cards, digital wallets, and other payment options supported by our payment service providers. All payments are processed securely by third-party payment processors. We do not store your full payment card information on our servers.